Best Buy
Original Release Date: 4/13/2018
Summary
Best Buy announced that a small number of customers who made online purchases between September 27 and October 12, 2017 may have had their payment information exposed. According to Best Buy’s statement, the data breach resulted from a cyber intrusion of [24]7.ai, a third-party vendor used to provide chat services for Best Buy’s customers via telephone or computer. Best Buy will offer free credit monitoring services to impacted customers who are interested and will notify affected individuals directly.
Recommendations
The NJCCIC recommends all Best Buy customers monitor their financial accounts for suspicious activity and report any unauthorized charges immediately. We also recommend impacted customers take advantage of the free credit monitoring services offered.
The NJCCIC is a component organization within the New Jersey Office of Homeland Security and Preparedness. We are the State's one-stop-shop for cyber threat analysis, incident reporting, and information sharing and are committed to making New Jersey more resilient to cyber threats by spreading awareness and promoting the adoption of best practices.
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