Ticketfly

Original Release Date: 6/12/2018

Summary

The popular ticket distribution service Ticketfly was taken offline last week after a hacker defaced its homepage and stole customers’ personal data. The hacker threatened to release the data online if a 1 Bitcoin ransom was not received. Ticketfly did not pay the ransom and the hacker subsequently posted online the details of over than 26 million users, including email addresses with corresponding home and mailing addresses and phone numbers, according to researcher Troy Hunt. The company confirmed it is working with third-party forensic and cybersecurity experts. 

Recommendations

The NJCCIC recommends all users of Ticketfly review the Bleeping Computers article and visit Ticketfly’s update page for more information. Additionally, users are advised change their passwords for Ticketfly accounts and any other account using the same password as soon as possible.

New Jersey Cybersecurity & Communications Integration Cell

2 Schwarzkopf Dr, Ewing Township, NJ 08628

njccic@cyber.nj.gov

OUR COMMITMENT

The NJCCIC is a component organization within the New Jersey Office of Homeland Security and Preparedness. We are the State's one-stop-shop for cyber threat analysis, incident reporting, and information sharing and are committed to making New Jersey more resilient to cyber threats by spreading awareness and promoting the adoption of best practices.

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